Swiss Chaesar

To even begin to describe the service I received is a difficult task. The English language only has so many ways in which I may communicate the disappointing and downright disrespectful service I received from Williams Expert Locksmith, but I will try nonetheless. Appalling would be the manner in which I would describe my service today. What began as a simple need to unlock my car door turned into a nearly 3 hour wait in the rain, jumping between calls between two technicians who continually repeated the phrase "20 more minutes." In addition to this embarrassment, I was told two different prices for the service. I was charged nearly 3 times what I was told over the phone for the unlocking of my car. And although the individual that provided the service was friendly enough, I couldn't help but feel ripped off. After a failed attempt to contact a member of management for the business afterwards for answers, William Expert Locksmith will not be receiving my business ever again, and I implore you consider the same. This was an appalling experience.

Ronald Buckman

Such a king and very disappointing story so I’m just going to sup it up for the sake of everyone. My mom called William Expert Locksmith to get my vehicle unlocked because I was out of town. They told her they would be there in 30 mins and the price would be $85-$160 just to unlock the door with no key made. I called and asked why the steep price and such a big gap and the only answer I received was “That’s the going price for this time on goolge”. Given they were the only ones who answered i decided to bite the bullet and go with it. Long story short they show up 2 hours later and looked at the car and said it would be $150. We asked for a discount because of the 2 hour wait and they said that they were already giving us one by not charging the $30 service fee.....need I say more? I sent them packing and had everything resolved within the next hour spending half the money. I would not recommend nobody to Williams unless they were desperate and even than I’d warn yuh not to go and just wait.